Terms and Conditions

Last Updated: October 27, 2026

Welcome to Lucid & Company.

This website is operated by Lucid Enterprises LLC, doing business as Lucid & Company.

Throughout this website, the terms "we," "us," and "our" refer to Lucid & Company.

By accessing our website or purchasing our products, you agree to the following Terms and Conditions.

Please read these terms carefully before using our website.

1. GENERAL CONDITIONS

By accessing our website, you represent that you are legally capable of entering into a binding agreement or have obtained any consent required by applicable law.

We reserve the right to refuse or cancel orders for legitimate reasons, including suspected fraud, payment issues, or product unavailability, subject to applicable law.

2. PRODUCTS AND AVAILABILITY

Lucid & Company offers clothing, accessories, and other merchandise.

Certain products are manufactured through independent print on demand production partners.

Product availability may change without advance notice due to supplier inventory, production capacity, or manufacturing limitations.

We reserve the right to modify or discontinue products at our discretion.

If an order cannot be fulfilled, we will provide the remedies required by applicable law.

3. PRODUCT REPRESENTATION

We make reasonable efforts to accurately display product colors, designs, specifications, and descriptions.

However, actual product appearance may vary slightly due to screen settings, printing techniques, garment materials, and manufacturing tolerances.

Minor variations that do not constitute defects or material misrepresentations generally do not qualify for returns.

4. PRICING AND PAYMENT

All prices are displayed in the currency indicated at checkout.

Prices may change without prior notice.

Customers agree to provide accurate payment and billing information.

We reserve the right to cancel transactions involving suspected fraud or material pricing errors, subject to applicable law.

5. ALL SALES FINAL

Due to our print on demand production model, purchases are generally final.

Returns, exchanges, and cancellations are limited as described in our Return and Refund Policy.

Exceptions apply where required by law, including applicable remedies for defective, incorrect, or undelivered merchandise.

6. PRODUCTION AND FULFILLMENT

Products may be manufactured by third party production partners after an order is placed.

By purchasing from Lucid & Company, customers acknowledge that production times may vary based on material availability, supplier capacity, and order volume.

We will communicate applicable shipment estimates and provide legally required notices and cancellation options when fulfillment delays occur.

7. SHIPPING AND DELIVERY

Orders are shipped using independent third party carriers.

After a shipment is transferred to a carrier, transportation and delivery operations are managed by that carrier.

Lucid & Company is not liable for losses arising solely from circumstances beyond its reasonable control to the extent permitted by applicable law.

This provision does not eliminate any legal obligation to address undelivered, defective, or incorrectly fulfilled orders.

Please review our Shipping and Delivery Policy for additional information.

8. CUSTOMER RESPONSIBILITIES

Customers agree to provide accurate contact, billing, and shipping information.

Customers are responsible for reviewing product descriptions, sizing charts, and order details before purchasing.

Additional shipping fees may apply when redelivery is necessary because of inaccurate information provided by the customer.

9. INTELLECTUAL PROPERTY

All original designs, graphics, logos, photographs, branding, and other creative materials displayed on this website are owned by Lucid & Company, Lucid Enterprises LLC, or their respective licensors.

These materials may not be reproduced, distributed, sold, or commercially exploited without prior written authorization.

Unauthorized use of our intellectual property is prohibited.

10. THIRD PARTY SERVICES

Our website and fulfillment operations may rely on third party service providers, including payment processors, manufacturers, shipping carriers, and ecommerce technology providers.

These providers may operate under their own terms and privacy practices.

We are not responsible for independent third party services beyond our legal or contractual obligations.

11. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Lucid & Company shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or products.

Nothing in these terms excludes or restricts liability that cannot lawfully be excluded, including applicable consumer rights and remedies.

12. ORDER DISPUTES

Customers experiencing an issue with an order are encouraged to contact our support team so we can investigate and attempt to resolve the matter.

Nothing in these terms restricts a customer's lawful right to dispute a transaction with their payment provider or exercise other legal remedies.

13. PRIVACY

Our collection, use, and disclosure of personal information are described in our Privacy Policy.

By using our website, you acknowledge that your information will be handled as described in that policy, subject to applicable law.

14. CHANGES TO THESE TERMS

We reserve the right to update these Terms and Conditions.

Changes will be posted on our website with an updated revision date.

Material changes will be communicated where required by law.

Changes will not retroactively eliminate rights that customers have already acquired.

15. GOVERNING LAW

These Terms and Conditions are governed by the applicable laws of the Commonwealth of Virginia and the United States, without overriding mandatory consumer protections that may apply in other jurisdictions.

16. CONTACT INFORMATION

Lucid & Company

Operated by Lucid Enterprises LLC

Customer Support: [Insert Support Email]

For questions concerning these Terms and Conditions, please contact our customer support team.